Legal Stuff

Cookies and Privacy Policy

About Our Cookies and your privacy

Ruby Willow use small txt files on our website called Cookies. These small text files are stored on to your device when you access our website (and most websites on the internet).

These files are mainly used to enhance a websites functionality, speed & performance (image and data caching) and to enable you to login and purchase items as well as remember what items you have placed in your cart/basket.

The information we gather is processed according to local law and we DO NOT pass on share any of the information used on our site with any other companies and they are used solely for the enhancement of our website.

Agreeing To Our Cookie Policy

By using our website you agree to the use of cookies as described in this Cookie Policy

Currently across www.rubywillow.com we make use of cookies to help manage our website, make our website easier to use and support the provision of relevant information and functionality to you to improve your visitor experience, as well as provide us with information about how our website is used so that we can make sure it is as up-to-date, relevant and as error free as we can.

Cookies set across our website (whether set by our 3rd party partners or us), can be in the form of session cookies (lasting only as long as your visit to our website) or persistent cookies, and may use different technologies, such as JavaScript or Flash.

You can choose to manage the cookies we use on our website through your internet browser settings at any time. For more information about how to do this, and about cookies in general, you can visit http://www.allaboutcookies.org.

Website Terms

Our Contract

These terms & conditions (“Website Terms”) apply to your use of the Ruby Willow website at www.rubywillow.uk.com (the “Website”, which term shall include all content on the Website). You must read these Website Terms carefully, and we recommend that you print and keep a copy for your future reference. By accessing, browsing, using or registering with the Website, you confirm that you have read, understood and agree to these Website Terms in their entirety. If you do not agree to these Website Terms in their entirety, you must not use the Website.

Privacy & Cookies Policy

These Website Terms supplement (and are in addition to) the terms of our Privacy Policy and Cookies Policy. Our Privacy Policy explains what personal information we collect about you when you use the Website and our Cookies Policy deals with the use of cookies on the Website.

When you agree to these Website Terms, you shall be deemed also to have read, understood and agreed to our Privacy and Cookies Policies in their entirety.

Terms & Conditions relating to sales

If you order a product through the Website, our Terms & Conditions relating to sales will also apply.

Your use of the Website

You must only use this Website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else’s enjoyment of the Website

You may use, download and display the contents of this Website on a computer screen and also print one copy of such content, but solely for your own personal use or internal business purposes. Other than for your own personal use or internal business purposes, you may not without our prior written consent:

-Copy, reproduce, use or otherwise deal with any content on the Website;
-Modify, distribute or re-post any content on the Website for any purpose;
-Reproduce, crawl, frame, link to or deep-link into this Website on or from any other website or application/app or any other device connected to the Internet;
-Use the content of the Website for any commercial exploitation whatsoever

You may not use the Website for any of the following purposes:

-Disseminating any unlawful, libellous, threatening, abusive, bullying, vulgar, obscene, or otherwise objectionable
-Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any laws, regulations or codes of practice;
-Gaining unauthorised access to our or other computer systems;
-Interfering with any other person’s use or enjoyment of the Website or the Internet;
-Interfering or disrupting networks or web sites connected to the Website;
-Making, transmitting or storing electronic copies of materials protected by copyright.

Use of this Website from outside the EU

Except where otherwise specified on this Website, the materials on this Website are displayed solely for the purposes of promoting Ruby Willow’s products and services available in the EU. Those who choose to access this Website from locations outside the EU are responsible for compliance with local laws if and to the extent local laws are applicable

Ownership of rights

The content of the Website is protected by copyright, trademarks, database and other intellectual property rights. All rights, including copyright and other intellectual property rights, in and to this Website are owned by or licensed to Ruby Willow.

If you acquire any copyright or other intellectual property rights in the Website (whether by operation of law or otherwise), then you agree to assign (on a worldwide basis to the fullest extent permitted by law) those rights to Ruby Willow (including any rights you may have in user generated content that you submit through the Website). You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the Website.

Password/account security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. We will not be liable for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Availability of the Website

We can make no promise that the services at the Website will be consistently fault free. If a fault occurs in the service please report it to our Customer Services team customerservice@rubywillow.uk.com .

Access to the Website may occasionally be restricted or limited to allow for repairs, upgrades or general maintenance. We will endeavour to restore access as soon as we can.

Damage to your computer or other device

Ruby Willow uses reasonable efforts to ensure that this Website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this Website (including any content on it or any website accessible from it) will not cause damage to your computer or other device.

It is your responsibility to ensure that you have the right equipment and software (including antivirus software) to use the Website safely and to screen out anything that may damage or harm your computer or other device.

We shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the Website.

We have placed links on this Website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. We do not accept any liability in respect of the use of these websites.

Accuracy of content

Ruby Willow disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party (to the extent permitted by applicable law).

The views expressed in user generated content are the opinions of those users and do not necessarily represent the views, opinions, beliefs or values of Ruby Willow or any of its group companies.

Advertising and Sponsorship

The Website may contain advertising and sponsorship. These advertisers and sponsors are responsible for ensuring that material submitted to us complies with relevant laws and codes. We will therefore not be responsible for any error or inaccuracy in advertising and sponsorship material.

Our liability

The Website is provided by us for your use without any warranties or guarantees. You must bear the risks associated with the use of the Internet.

We shall not be responsible for any breach of these Website Terms caused by circumstances beyond our control.

We exclude all representations, warranties, conditions and terms (whether express or implied by statute, common law or otherwise) to the fullest extent permitted by law. We accept no liability for any losses or damages which are not reasonably foreseeable arising out of or in connection with these Website Terms or your use of the Website.

Except to the extent required by applicable law, we shall not be liable to any person for any loss or damage which may arise from the use of or reliance on any content or information displayed in or on this Website.

These Website Terms shall not limit or exclude any liability that we are not permitted to limit or exclude under applicable law (such as death or personal injury).

Indemnity

You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or incurred by us, all damages awarded against us under any judgement by a court of competent jurisdiction and any sums paid by us as a result of any settlement agreed by us arising out or in connection with:

-Any claim by any third party that the use of the Website by you is defamatory, offensive, bullying or abusive, or of an obscene nature, or is illegal or constitutes a breach of any applicable law, regulation or code of practice;
-Any claim by any third party that the use of the Website by you infringes that third party’s copyright or other intellectual property rights of whatever nature; and
-Any fines or penalties imposed by any regulatory, advertising or trading body or authority in connection with the use of the Website by you.

Entire Agreement

These Website Terms (including our Privacy Policy, Cookies Policy and Terms & Conditions of sale) set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Changes to these Website Terms

We reserve the right to change and update these Website Terms from time to time. We recommend that you revisit this page regularly to keep informed of the current Website Terms. By continuing to access, browse and use this Website, you will be deemed to have agreed to any changes or updates to our Website Terms.

Applicable Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and any disputes will be decided only by the English courts.

Miscellaneous

If any provision of these Website Terms is found to be invalid by any court having competent jurisdiction, the invalidity of that provision will not affect the validity of the remaining provisions of these Website Terms, which shall remain in full force and effect.

A person who is not a party to these Website Terms shall have no right under the Contract (Rights of Third Parties) Act 1999 to enforce any term of these Website Terms but this shall not affect any right or remedy of a third party which exists or is available apart from that Act.

The Website is owned and operated by Ruby Willow –Nexus, Swaffham Campus, Turbine Way, Swaffham PE37 7XD